Cancellation/Refund Policy

Uptime Meshdex provides clear guidelines for cancelling subscriptions and requesting refunds. This policy outlines the process and conditions.

Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing cycle, and you will retain access to paid features until then.

Refunds

Refunds are available within 14 days of initial purchase for monthly subscriptions, provided you have not extensively used the service. Annual subscriptions are eligible for a prorated refund within 30 days. To request a refund, contact us at [email protected].

Non-Refundable Services

Custom enterprise plans and add-on services are non-refundable unless otherwise specified in your agreement with us.